The Diplomat

We’ve all known at least one great diplomat in our lives — you know, the person who can tell you to “go to hell” in such a way you look forward to the trip. It’s an amazing skill and one not easily acquired. But it’s worth pursing, particularly in sales. Why? Because you’re going to meet

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Thriving in Tough Times

A friend of mine was telling me about a story she’s writing about marketing in tough times. She pointed out that companies like Hewlett-Packard, Airstream Trailers, Fender Guitars, Les Paul and Adolph Rickenbacker guitars, Coleman camping gear and other iconic companies were all started at the peak of, or like Coleman, were in business around

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Be a Better Person First

Personal growth trumps skills every time. A salesman I once knew, let’s call him “Sam,” (not his real name), was the best real estate agent in his 20 person firm in terms of real estate knowledge. When it came to knowing real estate law, contracts, how to get the best deal, anything having to do

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Don’t Be a Knucklehead

In a blog post last week, I wrote about not taking business advice from professionals such as attorneys and accountants. Today, I’m here to tell you that when you find yourself in a situation that feels like you need legal advice or you just got a letter from the IRS about anything, it is definitely

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Advice

There are good accountants and not-so-good accountants. There are good lawyers and not-so-so-lawyers. There are good bankers and not-so-good-bankers. You’ll have to choose based on references and your own intuition – at least the first time you use their services. If you own your own business or are thinking of starting one, then the the

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Belief is Strong

A friend stopped by today. We shot the breeze about a bunch of stuff and then he started talking about his business. He’s had it for 20 plus years now and is well thought of by his customers. I’m one of them so I know how important customer satisfaction is to him and he makes

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